All Tracks
Opening Session
Both Online & In Person
As a healthcare provider, you likely deal with several ongoing challenges, such as regulatory demands, declining reimbursements, and labor shortages. At CareVoyant, we strive to help you do more with less and enhance operational efficiencies, ultimately boosting your bottom line. In our opening session, we'll discuss how we're utilizing the latest technology to transform CareVoyant into an Exception-Based Management platform, streamlining your operations. You'll have the chance to learn about our product roadmap and provide feedback to help shape our future together.
Business Intelligence Tools and Reports
In Person Only
Join this session to discover the various ways of delivering information to users via Dashboards, Scheduled Reports, and Events/Alerts.
Care Coordination/eFax
Both Online & In Person
Join this session to discover how using CareVoyant eFax can enhance your productivity and efficiency. With this integrated feature, you can electronically fax Plan of Care, Physician Orders, and Clinical notes directly from CareVoyant. The CareVoyant eFax Manager enables you to track outgoing faxes until they are delivered, while the CareVoyant Inbox helps you manage and attach incoming faxes to the relevant patients. Additionally, we'll be discussing the upcoming Care Coordination functions, including sending and receiving clinical documentation (Direct Messages) and Telehealth.
CareVoyant Clinical for Home Health Care
Both Online & In Person
Our team has been working hard to improve CareVoyant Clinical Functions based on the feedback we've received from users like you. In this session, we will showcase some of the latest enhancements, such as Narcotics Count, Problem Area Triggers, and Assessment Copy. These improvements are designed to help you increase efficiency in documentation, improve the quality of care, ensure patient safety, boost employee satisfaction, and enhance patient satisfaction.
CareVoyant Electronic Signature Documents
Both Online & In Person
During this session, CareVoyant will introduce Integrated Electronic Signature Forms. These forms will allow you to easily create, organize, and complete HIPAA Compliant Patient Intake Forms either at the point of care or through the Family Portal. Attend this session to discover how you can simplify your intake document collection process and enhance intake efficiency.
CareVoyant Mobile Enhancements & EVV Implementation
In Person Only
Join us to see the latest enhancements to CV Mobile and Aide Care Plans like batch edits, tasks by schedule and many other new features! This session will also discuss Electronic Visit Verification (EVV). Even if it is currently optional for you, it will soon become mandatory. Attend this session to understand how CareVoyant Integrated EVV works and how it can help you meet your EVV requirements. By offering a standard interface with most state EVV aggregators, CareVoyant Integrated EVV can streamline your EVV process and improve its efficiency.
CareVoyant Validation Framework
Both Online & In Person
Currently, we offer configurable validations for Scheduling, Clinical, and Claims processes. However, we are enhancing the validation framework in CareVoyant to increase efficiency and productivity while enabling Management by Exception. This upgrade automatically detects and alerts users to potential issues, enabling proactive management. The improved framework is currently available for use in the Patient Intake and Employee Information areas, but we intend to expand it to other areas of CareVoyant. Join us in our session to discover how this validation framework can aid you and share your feedback.
Clinical Roundtable
In Person Only
The CareVoyant Clinical Functions can be configured to suit your specific requirements. The CareVoyant Clinical Validations enable you to carry out quality assurance tasks right at the point of care. Attend this session to exchange ideas with other professionals on how they use CareVoyant to enhance the effectiveness of their clinical operations.
Communication in CareVoyant
In Person Only
Would you like to ensure that your communication with patients, families, and employees is HIPAA compliant? Attend this session to discover more about CV Messages, the HIPAA Compliant CareVoyant messaging feature. You can access CV Messages on CV Web, Employee Portal, and Family Portal. Additionally, we will discuss the latest upgrades since our previous user group conference.
Connecting to the CV Hosting and CV Web
In Person Only
Join this session, presented by our support services team, to learn about best practices for logging in and out of CV Hosting, CV Web, and CV Mobile. Tips and tricks will be shared along with an introduction or refresher to the CareVoyant Support Portal.
CV Hosting Technical Updates and Enhancements
In Person Only
Attend this session to gain insights on our updated infrastructure for CV Hosting, aimed at enhancing redundancy and bolstering security. Our tech services team will share their best practices for ensuring reliability and security. This session is ideal for IT professionals or anyone curious about our infrastructure.
Effective Revenue Cycle Management
In Person Only
Revenue Cycle Management starts at Intake and continues through authorization, scheduling, billing, and collections. Join this session to learn how CareVoyant can help you integrate revenue cycle management into your operations. We will review how intake validations, eligibility verifications, claims scrubber, and reports will help you improve your cash flow and bottom line. This session is for you if you are part of the operations in your agency.
Eligibility in the Web
Both Online & In Person
We have completely redesigned and moved CareVoyant Eligibility Verification Functions to the browser. Attend our session to discover how our simplified eligibility functions can streamline your verification process and boost your revenue cycle management team's productivity.
Employee Management in the Web & Home Care Scheduling Highlights
Both Online & In Person
We have moved Employee Management functions to CV Web and the user interface will be similar to Intake functions. You are invited to join us in a session where we will be previewing the new and improved employee information screens. Additionally, we will be sharing the scheduling enhancements that have been completed since our last user conference.
Future of Automation and Artificial Intelligence in Health Care
In Person Only
The healthcare industry has been buzzing about automation, bots, and artificial intelligence. In our upcoming session, we will delve into how these emerging technologies will affect healthcare. Additionally, we'll be sharing our ideas and strategies on how to incorporate automation into CareVoyant to enhance your operational efficiency. Join us for an insightful discussion.
Intake and Financial Roundtable
In Person Only
You're invited to a roundtable discussion on how CareVoyant Intake Functions in CV Web can enhance your referral management and intake process. Additionally, you can share your thoughts on how CareVoyant can improve your billing, AR, and Financial Management process. The session will be led by a CareVoyant Team Member.
Intake in Web
Both Online & In Person
Join us for a session on how CareVoyant Intake Functions in Web can enhance your referral management and intake process. With integrated validations and eligibility verification processes, you'll receive proactive alerts for potential issues and improve your revenue cycle management process and cash flow. We value your feedback and strive to continuously enhance CareVoyant Intake functions.
Optimae IT Case Study
In Person Only
Join the Information Technology team from Optimae Healthservices to find out how they handle devices, users, and other areas of supporting the team!
Scheduling Roundtable
In Person Only
If you're facing challenges related to labor shortage and increased labor costs, it's important to optimize your essential resources by enhancing scheduling efficiency. In this session, you can discover how your peers utilize CareVoyant Scheduling functions to make the most of their resources. You'll also have the chance to learn about CareVoyant's configurable validations and intelligent matching, which can help streamline your scheduling process. The session will be led by a CareVoyant Team Member.
Web Payment Entry, ERA, Credit Cards, and ACH
Both Online & In Person
Join us for a session to discover how our simplified payment entry and Electronic Remittance Advice (ERA) features can enhance your payment posting process. Additionally, we'll explain how CareVoyant's Integrated Credit Card Processing and ACH payment options can greatly increase your productivity.
Web Security, Customization and Setup
In Person Only
We are constantly improving CareVoyant by adding more security and customization features. Attend this session to discover the various security and customization options available to you.