Care Coordination and Communication Features in CareVoyant Home Healthcare Software
Care coordination refers to the organization of patient care activities and sharing information among all participants, including the patient and patient's family, involved with a patient's care to facilitate the appropriate delivery of care, improve the quality of care and achieve better health outcomes the patient. Organizing care consists of identifying and allocating the resources needed to carry out all required patient care activities and exchanging the information among participants responsible for different aspects of care.
Care Coordination plays a critical role in providing quality care and improving health outcomes for the patient. It also improves patient and employee satisfaction. Care Coordination brings operational efficiency to home health care agencies, improving the bottom line for the agencies.
Care Coordination activities might be slightly different based on the perspective of participants involved in patient care – Employees of Home Health Care Agencies, Patients and families, and outside care providers. Each Participant will have different needs depending on the level of involvement in the patient's care.
For employees of home health care agencies, care coordination activities will mainly focus on communication and sharing information among the employees about the patient for effective and uninterrupted care. Some of the care coordination activities for employees of home health care agencies, both administrative and clinical, are:
providing access to the most current clinical information for the patient,
effectively communicating with clinical team members about any changes to patient's condition, medications, or treatments, and
proactively notifying administrative team members about expiring authorizations so that care is not interrupted.
CareVoyant has many functions, like CV Messages, access to all information at the point of care, alerts to notify missed medications, real-time schedule monitoring, etc., to assist employees with care coordination activities.
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Care Coordination and Communication Features
Care Coordination functions are integrated throughout the software for optimum care coordination.
HIPAA Compliant messages to communicate with patients, employees, and other team members.
Employee Portal to improve communication with employees
Communication Logs to document and share communication with patients and care team members
Communication Logs to document and share communication with patients and care team members
Changes to medications, treatments, and care plans are available at the point of care in real-time.
Ability to communicate a plan for the next shift easily
Access to all clinical information at the point of care
Family Portal to share scheduled and medical records with patients and families.
CV Messages to communicate with patients and families.
An integrated eFax to send and receive Plan of Care and Clinical Notes with other care providers. This will improve care by coordinating care with the entire care team
Direct Messages to share clinical information with other providers (Hospitals, HIE, etc.
Save CV Messages as clinical notes for improved clinical documentation and care
