Intake Admission

Intake Admission


Service Authorization

Service Authorization


Scheduling

Scheduling Features for home healthcare

  • Create and Manage schedules by hour, shift, or visit with multiple schedule views

  • Manage Shift Offers, Split Shift, Shift Differential, and Overtime

  • Intelligent Matching by distance, availability, skills, patient preferences, etc.

  • Prevent scheduling errors through configurable validations


Clinical and Point of Care

Clinical & Point of Care


CareVoyant mobile and EVV

CV MOBILE/ELECTRONIC VISIT VERIFICATION - EVV system for Home Care

  • Streamline Aides/Personal Care delivery to patients.

  • Clock-In, Clock-Out, and Document services (tasks) provided

  • Electronic Visit Verification (EVV) using GPS

  • Standard Interface with state EVV Aggregators


Real Time Schedule Monitor

Real-time Schedule Monitor

  • Monitor shifts/visits & exceptions in real-time

  • Alert office to staff to Late Start, GPS Mismatch, Late End, Missed Tasks, etc.

  • Locate the employee when an employee is late for a shift/visit and proactively notify the patient

  • View employee documentation during a shift/visit


Billing and Accounts Receivable

Billing & Accounts Receivable

  • Manage disparate billing requirements for Medicaid, Medicare, Insurance, and Private Pay

  • Create claims in 1500, UB04, or Paper Invoice format and send patient statements

  • Use Claim Scrubber to send clean claims and reduce collection time & efforts

  • Robust financial reporting and dashboards to analyze financial performance


Home Care Agency Payroll Software

Payroll

  • Maintain different pay rates by employee, services, payer, and patient

  • ONE Employee Record for multiple services

  • Auto calculation of travel miles, travel time, overtime, shift, weekend, and holiday differentials.

  • Interface with all primary payroll services and software – ADP, Paychex, QuickBooks, GP Dynamics, etc


CV Message Center

CV Message Center

  • HIPAA compliant internal messaging application for internal communications

  • Exchange messages with CareVoyant users, Patients, and Employees

  • Send alerts from Scheduling, Events & Alerts, and Report Scheduler to Employee’s and Patient’s Inbox

  • Notification when new messages arrive


CV Family Portal

Family Portal

  • Provide patients and families convenient, secure, and HIPAA compliant 24-hour access to Demographic, Schedule and Personal Health Information

  • Improve communication with Patients and Families

  • Link one or more patients to a portal login

  • Allow the patient's family to send and receive messages through HIPAA compliant CV Secure Messaging


CV Employee Portal

Employee Portal

  • Access Schedules, Shift Offers, Available Shifts, and Demographic Information

  • View Shift Offers and Available Shifts before accepting the Offer or Applying for shifts

  • Securely communicate with other CareVoyant users or Patients

  • Use iOS or Android phones


Care Coordination

Care Coordination

  • Integrated eFax and Care Coordination solution in CareVoyant

  • Send eFax directly from the plan of care, order entry, and clinical notes

  • Receive eFax and attach incoming fax documents to patients

  • Send and receive Direct/CCD Messages to and from other providers (HIE, Hospitals).

Reporting

Reporting

  • A robust library of Clinical, Financial, Scheduling, and Census reports meeting reporting requirements

  • Assign reports by User or User Role

  • Schedule reports to run and be delivered to selected users and field staff

  • Save reports as PDF, CSV, Excel, TIFF, or XML files


Dashboard

Dashboards

  • Proactively monitor key performance indicators by organizing information charts on one screen

  • Group and assign charts as dashboards by User or User Role

  • View key metrics in a timely manner and take corrective action

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