Intake Admission
Establish a Single Patient Record for one or multiple lines of service – Private Duty Nursing, Non-Medical Personal Care, Home and Community Based Services (HCBS), Home Health, Pediatric Home Care
Consolidate all the patient’s clinical and financial records under ONE Patient record for their lines of services or multiple admissions
Real-Time and Batch Eligibility Verifications
No redundant data entry
Service Authorization
Manage Insurance, Medicaid, or Managed Care Service Authorizations
Service Authorization & Plan of Care are linked to Scheduling, Clinical, and Billing
Prevent billing without approved authorizations
Scheduling Features for home healthcare
Create and Manage schedules by hour, shift, or visit with multiple schedule views
Manage Shift Offers, Split Shift, Shift Differential, and Overtime
Intelligent Matching by distance, availability, skills, patient preferences, etc.
Prevent scheduling errors through configurable validations
Clinical & Point of Care
Document Medication Administration (eMAR) and Treatment Administration (eTAR)
Document continuous care Using Electronic Care Flow Sheet
Real-Time Alerts for missed Medications, Treatments, Interventions, or Measurements
Real-time availability of Medication, Treatment, and Care Plan changes at POC
CV MOBILE/ELECTRONIC VISIT VERIFICATION - EVV system for Home Care
Streamline Aides/Personal Care delivery to patients.
Clock-In, Clock-Out, and Document services (tasks) provided
Electronic Visit Verification (EVV) using GPS
Standard Interface with state EVV Aggregators
Real-time Schedule Monitor
Monitor shifts/visits & exceptions in real-time
Alert office to staff to Late Start, GPS Mismatch, Late End, Missed Tasks, etc.
Locate the employee when an employee is late for a shift/visit and proactively notify the patient
View employee documentation during a shift/visit
Billing & Accounts Receivable
Manage disparate billing requirements for Medicaid, Medicare, Insurance, and Private Pay
Create claims in 1500, UB04, or Paper Invoice format and send patient statements
Use Claim Scrubber to send clean claims and reduce collection time & efforts
Robust financial reporting and dashboards to analyze financial performance
Payroll
Maintain different pay rates by employee, services, payer, and patient
ONE Employee Record for multiple services
Auto calculation of travel miles, travel time, overtime, shift, weekend, and holiday differentials.
Interface with all primary payroll services and software – ADP, Paychex, QuickBooks, GP Dynamics, etc
CV Message Center
HIPAA compliant internal messaging application for internal communications
Exchange messages with CareVoyant users, Patients, and Employees
Send alerts from Scheduling, Events & Alerts, and Report Scheduler to Employee’s and Patient’s Inbox
Notification when new messages arrive
Family Portal
Provide patients and families convenient, secure, and HIPAA compliant 24-hour access to Demographic, Schedule and Personal Health Information
Improve communication with Patients and Families
Link one or more patients to a portal login
Allow the patient's family to send and receive messages through HIPAA compliant CV Secure Messaging
Employee Portal
Access Schedules, Shift Offers, Available Shifts, and Demographic Information
View Shift Offers and Available Shifts before accepting the Offer or Applying for shifts
Securely communicate with other CareVoyant users or Patients
Use iOS or Android phones
Care Coordination
Integrated eFax and Care Coordination solution in CareVoyant
Send eFax directly from the plan of care, order entry, and clinical notes
Receive eFax and attach incoming fax documents to patients
Send and receive Direct/CCD Messages to and from other providers (HIE, Hospitals).
Reporting
A robust library of Clinical, Financial, Scheduling, and Census reports meeting reporting requirements
Assign reports by User or User Role
Schedule reports to run and be delivered to selected users and field staff
Save reports as PDF, CSV, Excel, TIFF, or XML files
Dashboards
Proactively monitor key performance indicators by organizing information charts on one screen
Group and assign charts as dashboards by User or User Role
View key metrics in a timely manner and take corrective action