CareVoyant 17th User Conference 2022 Agenda

Day 1 September 21, 2022

Opening Session

09:00 AM |Both Online & In Person

In the Opening Session, we will discuss what has been completed since our last user conference, our plans for the next year, and our long-term plans. Be the first to hear about the new features coming up in CareVoyant!


Intake in Web Approved

13:00 PM | Both Online & In Person

Everyone is waiting for it....Come see a preview of the new Web Intake functions. Revel in the new Pre-Admit (renamed Referral) merged with Patient Information and the streamlined screens and features.


Web Payment Entry with Credit Cards and ACH

14:15 PM | Both Online & In Person

See that new web payment entry screens introduced a few months ago with the brand new Credit Card Processing features! A preview of ACH will also be shown.

OASIS E Overview and Implementation Tips

14:15 PM | In Person Only

OASIS E will be here soon! Join us to discuss the changes made in the CareVoyant software. A summary of the regulatory changes as well as tips and tricks will be shared as well!


WayStar

15:30 PM |Both Online & In Person

Join our partner clearinghouse to learn more about what they offer and how it can seamlessly work with the CareVoyant application.

About Waystar

Waystar provides next-generation, cloud-based technology that simplifies and unifies healthcare payments. The Waystar platform removes friction in payment processes, streamlines workflows, and improves financials for providers in every care setting.

Communication in CareVoyant

15:30 PM | In Person Only

Curious about our HIPAA-compliant CV Messaging? Refresh yourself or Learn what it is and how to use it at this informative session. Note that messaging is used in the main CareVoyant application and in CV Web, CV Mobile, Family Portal, and Employee Portal. CV Messages can be grouped and archived. Batch texting for schedule reminders will also be reviewed. CareVoyant can proactively notify users of new messages through text, email, or both. New this year: Group messaging


Day 2 September 22, 2022

Clinical Panel with eMAR focus

09:00 AM | In-Person Only

Do you have questions regarding eMAR (electronic medical records) that you would like to ask your peers or just want to hear how others use it? If so, this will be a great session for you! 3 to 4 of your peers will be available to answer questions, and a request for questions will be sent before the session to help facilitate an informative session.

Connecting to CV Hosting & CV Web

09:00 AM | In-Person Only

Would you like to learn more about best practices for logging in and out of CV Hosting and CV Web and why we need each area, then this is a good session for you! Tips and tricks will be shared along with an introduction or refresher to the CareVoyant Support Portal.

ERA on the Web

09:00 AM|In Person Only

Electronic Remittance import functions are live and in use. Attend this session to see how much easier it can be since we have reduced the number of layers and significantly improved the performance.


CV Mobile Web INCL Home Health Aide Care Planning

10:00 AM | In-Person Only

Aide documentation in CareVoyant Mobile Web is one of our most used features! This session will review the functionality and changes made since last year as well On Demand Documentation and the Employee Portal.

Reports

10:00 AM | In Person Only

Join us to see how to run reports, save your selection criteria for re-use and schedule reports to run automatically based on your needs. New reports introduced in the last year will be highlighted as well.

EFAX/Care Coordination

10:00 AM | Both Online & In Person

Attend this session to see how you can electronically fax Plan of Care , Physician Orders, and Clinical notes directly from CareVoyant and monitor the status of the fax through delivery. Single unified inbox will be used to monitor outgoing faxes, manage incoming faxes, and save incoming documents in CareVoyant. Optimae Health Services will share a brief testimonial regarding their eFax implementation. We will also discuss the next phase of Care Coordination functions: Sending and receiving clinical documentation and Telehealth.


Web Security, Customization and Setup

11:00 AM| In-Person Only

You've been using the web for a while now, and it's time for the next level! Attend this session to understand the options for security, customization, and setup with the web. A preview of the new view-only security will also be shown!

Effective Revenue Cycle Management

11:00 AM| In-Person Only

Do you know how to see your AR, how it's aged, and other details? Attend this session to learn how you can use reports and functions within the application to effectively manage your revenue cycle. Missing information reports & events, eligibility, claims validations, collections, and other useful reports will be reviewed.

Implementing EVV with CareVoyant

11:00 AM| In-Person Only

If EVV is a reality for you now or coming up, you’ll want to attend this session to learn more about how EVV can be handled in CareVoyant. Home Care Scheduling Approved 2022-09-21 15:30 Both Online & In Person 1 You don’t want to miss this session where CareVoyant staff show you the Home Care Web Scheduling features and enhancements over the last year like changes with shift offers and on demand documentation.


Clinical Roundtable

13:00 PM | In-Person Only

Did you know that some agencies use CV mobile measurements for documenting and others use the full web clinical? Join your peers at this session to discuss how your agency uses clinical in comparison to others. This session will include multiple options for you to choose from, CV Mobile, CV Web Home Care, and CV Web Outpatient.

Business Intelligence Tools

13:00 PM | In-Person Only

Explore the different options for pushing information out to users through the use of Dashboards, Scheduled Reports, and Events/Alerts.


Scheduling Roundtable

14:45 PM | In Person Only

Ever wonder how another company uses scheduling? This is your opportunity to ask your peers. Please note that this is for Home Care and Outpatient. The session is facilitated by a CareVoyant staff member as well for answering questions when needed.


CV Hosting Technical Updates and Enhancements

15:15 PM | In Person Only

If you are a techie or interested in that area, this is the session for you. CV Hosting updates and enhancements will be reviewed like encryption at rest, backup details, Third party identity provider and how it works with CareVoyant.


Day 3 September 23, 2022

Financial Roundtable

09:30 AM| In Person Only

A popular session, the roundtable will give all of you an opportunity to sit at a table with your peers and discuss how you use the CareVoyant application from start to finish (eligibility, charge capture, claims, collections, reporting, etc.). The session is facilitated by a CareVoyant staff member as well for answering questions when needed.

CareVoyant Clinical for HH

09:30 AM| Both Online & In Person

Did you realize that CareVoyant Web Clinical can be used on many types of devices like an iPad, tablet or laptop? Attend this session to see what features are now available in web clinical. We will review all the enhancements we have completed based on your feedback.


CV Mileage and Travel Options

10:30 AM | In Person Only

Join us to see how we utilize Bing services either through distance for searches, travel miles for Verifying Schedules or seeing where the employee is currently at in the Schedule Monitor. There will also be a review of the new mileage and travel time calculation enhancements that do not require use of CV mileage and a refresher of the Real-Time Schedule Options.

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