Frequently Asked Questions
-
EVV (Electronic Visit Verification) is a system that verifies home care visits by tracking caregiver check-in/out times, locations, and services provided. It is mandated by the 21st Century CURES Act to ensure accurate service delivery and prevent fraud in Medicaid-funded personal care and home health services.
-
CareVoyant EVV Software is fully integrated with state-mandated aggregators and ensures compliance with federal, state, and payer requirements. It automatically collects and submits EVV data, reducing errors, manual work, and claim rejections.
-
CareVoyant seamlessly integrates with all major state-approved EVV aggregators, including:
HHAeXchange
Sandata
Tellus (now CareBridge)
AuthentiCare
Netsmart
This ensures that your agency can use one platform to manage all EVV requirements without switching between systems.
-
CareVoyant provides multiple real-time verification options, including:
GPS tracking for accurate location data
Clock-in/out verification with timestamps
Electronic signatures from caregivers and patients
Offline mode for areas with limited connectivity
-
CareVoyant integrates EVV with billing, ensuring all data submitted for reimbursement is accurate. By automatically syncing visit details, caregiver information, and service verification, the EVV Home Care Software eliminates mismatches that lead to denied or delayed claims.
-
Yes! CareVoyant EVV Software is designed for multi-state and multi-service home care agencies. Whether your agency operates in multiple states or provides different home-based services, CareVoyant EVV Home Care Software ensures compliance with all payer and regulatory requirements.
-
CareVoyant EVV Home Care Software eliminates redundant data entry by integrating intake, authorization, scheduling, billing, and payroll into ONE platform. This automation reduces manual efforts, improves accuracy, and streamlines agency workflows.
-
CareVoyant offers a user-friendly mobile EVV solution, including:
Mobile App for real-time clock-in/out and visit verification
Fixed Visit Verification (FVV) for caregivers without smartphones
Offline mode to ensure data is captured even in areas with poor network connectivity
-
Yes, CareVoyant follows strict HIPAA-compliant security protocols to protect patient and caregiver data. All EVV records, visit logs, and reporting data are securely stored and transmitted.
-
Getting started is simple! Schedule a demo with CareVoyant to see how our EVV-integrated home care software can improve compliance, efficiency, and cash flow for your agency.