Establish a Single Patient Record for one or multiple lines of service – Home and Community-Based Services (HCBS), Private Duty Nursing, Non-Medical Personal Care, Home Health and Pediatric Home Care

Consolidate all the patient’s clinical and financial records under ONE Patient record for their lines of services or multiple admissions

Real-Time and Batch Eligibility Verifications

No redundant data entry

Manage Insurance, Medicaid, or Managed Care Service Authorizations

Service Authorization & Plan of Care are linked to Scheduling, Clinical, and Billing

Prevent scheduling outside of authorizations

Prevent billing without approved authorizations

Create and Manage schedules by hour, shift, or visit with multiple schedule views

Manage Shift Offers, Split Shift, Shift Differential, and Overtime

On-demand schedules for Consumer Directed Services (CDS)

Prevent scheduling errors through configurable validations

Use CV Mobile for task documentation and EVV  

On-Demand Documentation to document CDS services

Real-time Alerts for missed Shifts, Tasks, or Measurements

Real-time availability of Aide Care Plan changes at the point of care

Streamline Aides/Personal Care delivery to patients

Clock-in, Clock-out, and Document services (tasks) provided

Electronic Visit Verification (EVV) using GPS

Standard Interface with state EVV Aggregators

Monitor shifts/visits & exceptions in real-time

Alert office and staff for Late Start, GPS Mismatch, Late End, Missed Tasks, etc

Locate the employee when an employee is late for a shift/visit and proactively notify the patient

View employee documentation during a shift/visit

Manage disparate billing requirements for Medicaid, Medicaid Waiver, Insurance, and Private Pay

Create claims in 1500, UB04, or Paper Invoice format and send patient statements

Use Claim Scrubber to send clean claims and reduce collection time & efforts

Robust financial reporting and dashboards to analyze financial performance

Maintain different pay rates by employee, services, payer, and patient

ONE Employee Record for multiple services

Auto calculation of travel miles, travel time, overtime, shift, weekend, and holiday differentials.

Interface with primary payroll services and software – ADP, Paychex, QuickBooks, GP Dynamics, etc

HIPAA compliant internal messaging application for internal communications

Exchange messages with CareVoyant users, Patients, and Employees

Send alerts from Scheduling, Events & Alerts, and Report Scheduler to Employee’s and Patient’s Inbox

Notification when new messages arrive

Provide patients and families convenient, secure, and HIPAA compliant 24-hour access to Demographic, Schedule and Personal Health Information

Improve communication with Patients and Families

Link one or more patients to a portal login

Allow the patient's family to send and receive messages through HIPAA compliant CV Secure Messaging

Access Schedules, Shift Offers, Available Shifts, and Demographic Information

View Shift Offers and Available Shifts before accepting the Offer or Applying for shifts

Securely communicate with other CareVoyant users or Patients

Use iOS or Android phones

Integrated eFax and Care Coordination solution in CareVoyant

Send eFax directly from the plan of care, order entry, and clinical notes

Receive eFax and attach incoming fax documents to patients

Send and receive Direct/CCD Messages to and from other providers (HIE, Hospitals)

A robust library of Clinical, Financial, Scheduling, and Census reports meeting reporting requirements

Assign reports by User or User Role

Schedule reports to run and be delivered to selected users and field staff

Save reports as PDF, CSV, Excel, TIFF, or XML files

Proactively monitor key performance indicators by organizing information charts on one screen

Group and assign charts as dashboards by User or User Role

View critical metrics promptly and take corrective action