How AI Can Improve Client Retention in Home Care?

The Home Health Care Wire 

Your source for CareVoyant and industry news. April 3, 2025

How AI Can Improve Client Retention in Home Care?

Retaining clients in home care is a constant challenge. High turnover rates stem from inconsistent care quality, poor communication, and caregiver burnout—leading to lost revenue and disrupted care. This instability not only affects business profitability but also diminishes trust and patient outcomes.

Discover how AI-powered solutions can enhance client retention in home care. Learn about predictive analytics, caregiver matching, and automation to improve care quality and boost satisfaction!

Most large home healthcare agencies have home care software that only meet the needs of some aspects of their business, forcing them to use multiple solutions. Trying to fit a square peg into a round hole creates operational inefficiencies that can’t be ignored.

One configurable software with a shared database that handles all home-based services, with options to allow agencies to bake their rules into the software, is the right fit for any large home care agency. CareVoyant provides this, and more, to improve agencies’ operational efficiency, bottom line, and quality of care.

A well-developed care plan will keep all disciplines providing care to a patient on the same page. Care plans are dynamic documents that will change during care. It should provide a current, consolidated view of the care plan to the caregiver at any time.

Effective care planning can ensure home health care agencies meet regulatory requirements, provide high-quality care, and improve patient and employee satisfaction. Home health care agencies can leverage home care software to improve their care planning processes.


Home Healthcare Industry News

State lawmakers float bill lowering education requirements for home care workers
Under the bill, this pool of workers would be allowed to complete skills competency testa administered by the state’s Department of Human Services.

For Aspiring Home Care Business Owners, A Service-First Mindset Is The Key To Success
For aspiring home care business owners, a service-first mindset, rather than one driven solely or largely by financial motives, will be crucial for success in the industry.


ABOUT CAREVOYANT

CareVoyant is a leading provider of cloud-based integrated enterprise-scale home health care software that can support all home-based services under ONE Software, ONE Patient, and ONE Employee, making it a Single System of Record. We support all home based services, including Home Care, Private Duty Nursing, Private Duty Non-Medical, Home and Community Based Services (HCBS), Home Health, Pediatric Home Care, and Outpatient Therapy at Home.

CareVoyant functions – Intake, Authorization Management, Scheduling, Clinical with Mobile options, eMAR/eTAR, Electronic Visit Verification (EVV), Billing/AR, Secure Messaging, Notification, Reporting, and Dashboards – streamline workflow, meet regulatory requirements, improve quality of care, optimize reimbursement, improve operational efficiency and agency bottom line.

For more information, please visit CareVoyant.com or call us at 1-888-463-6797.

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