19th User Conference 2024 Sessions & Registration

Please note that you must register for each session individually.

Day 1 September 17, 2024

Opening Session

10:30 AM

All healthcare providers face many ongoing challenges, such as regulatory demands, declining reimbursements, labor shortages, and technology changes. At CareVoyant we strive to keep up with the technology and help you to do more with less, improve operational efficiency, and your bottom line. In the opening session, we will discuss the status of the technology transition, how we are transforming CareVoyant into an Exception-Based Management platform to streamline your operations. You'll have the chance to learn about our product roadmap and provide feedback to help shape our future together.

Claims Processing

01:00 PM

We are in the process of completely rewriting claims processing functions on the web. This rewrite will streamline claim processing functions, improve the user interface, and significantly improve the speed (4-8 times faster). Claims history and ERA functions will be integrated to effectively manage denials. We will discuss how the revamped claims management functions will improve your revenue cycle management.

Clinical Case Study

01:30 PM

Join the team from Phoenix to find out how they are using CareVoyant Clinical and Scheduling features to enhance their operational efficiency and care delivery.

Financial / Billing Roundtable

02:30 PM

You're invited to a roundtable discussion to provide feedback on CareVoyant’s revamped Claims Processing function which can improve your billing, AR, and Revenue Cycle Management functions. Additionally, you can share your thoughts on additional enhancements that can help you efficiently manage your billing and AR management. We will also discuss how configurable intake validations can help improve your billing process. The session will be led by a CareVoyant Team Member.

CareVoyant Mobile Enhancements

03:00 PM

Join us to see the latest enhancements to CV Mobile and Aide Care Plans like batch edits, tasks by schedule and many other new features! This session will also discuss Electronic Visit Verification (EVV). Even if it is currently optional for you, it will soon become mandatory. Attend this session to understand how CareVoyant Integrated EVV works and how it can help you meet your EVV requirements. By offering a standard interface with most state EVV aggregators, CareVoyant Integrated EVV can streamline your EVV process and improve its efficiency.

Day 2 September 18, 2024

Intake Roundtable

10:00 AM

You're invited to a roundtable discussion on how CareVoyant Intake Functions in CV Web can enhance your referral management and intake process. We will also review how configurable validations at intake will detect missing key information to help you send out clean claims and improve your reimbursement time. We will also discuss intake workflow tasks, eligibility verification, and integrated eFax function can improve your productivity.

REST API Case Study

10:30 AM

Join the team from PASCO to find out how they are using CareVoyant REST API and Workflow tasks functions to enhance their use of CareVoyant and streamline their operations.

Employee Management in the Web & Home Care Scheduling Highlights

12:30 PM

Join us to see Employee Management Functions on the Web. We will discuss new enhancements such as configurable validations, employee availability and employee workflow tasks. We will discuss how these functions will help you streamline employee management process in CareVoyant.

Eligibility in the Web

01:00 PM

We have completely redesigned and moved CareVoyant Eligibility Verification Functions to the browser. Eligibility can be verified individually in real time at the intake on in a batch mode. Attend our session to discover how our simplified eligibility functions can streamline your verification process and boost your revenue cycle management team's productivity

Scheduling Roundtable

02:00 PM

Join us to learn how improving scheduling efficiency and optimizing essential resources will help you meet the challenges of labor shortages and increased labor costs. In this session, you can discover how your peers utilize CareVoyant Scheduling functions to make the most of their resources. You'll also have the chance to learn about CareVoyant's configurable validations and intelligent matching, which can help streamline your scheduling process. The session will be led by a CareVoyant Team Member.

CV Hosting Technical Updates and Enhancements

02:30 PM

Attend this session to gain insights on our updated infrastructure for CV Hosting, aimed at enhancing redundancy and bolstering security. Our tech services team will share their best practices for ensuring reliability and cyber security. This session is ideal for IT professionals or anyone curious about our infrastructure.

Business Intelligence Tools and Reports

04:00 PM

Join this session to discover the various ways of delivering information to users via Dashboards, Scheduled Reports, and Events/Alerts. We will also cover the reports in web, dashboards in web, and new reports we have added.

Day 3 September 19, 2024

CareVoyant Clinical Highlights for Home Care

10:30 AM

We continue to enhance CareVoyant Clinical Functions based on the feedback we've received from users like you. In this session, we will showcase some of the latest enhancements, such as eMAR Daily, offline etc. These improvements are designed to help you increase efficiency in documentation, improve the quality of care, ensure patient safety, boost employee satisfaction, and enhance patient satisfaction.

Clinical Roundtable

12:30 PM

The CareVoyant Clinical Functions can be configured to suit your specific requirements. The CareVoyant Clinical Validations enable you to carry out quality assurance tasks right at the point of care. Attend this session to exchange ideas with other professionals on how they use CareVoyant to enhance the effectiveness of their clinical operations.

Effective Revenue Cycle Management

01:00 PM

Revenue Cycle Management starts at Intake and continues through authorization, scheduling, billing, and collections. Join this session to learn how CareVoyant can help you integrate revenue cycle management into your operations. We will review how intake validations, eligibility verifications, claims scrubber, and reports will help you improve your cash flow and bottom line. We will also talk about enhancements to claims processing functions, replacement claims, ERA Enhancements and reports to manage claims effectively. This session is for you if you are part of the operations in your agency.

CareVoyant Electronic Signature Documents

02:30 PM

During this session, CareVoyant will review Integrated Electronic Signature Forms. These forms will allow you to easily create, organize, and complete HIPAA Compliant Patient Intake Forms either at the point of care or through the Family Portal. Attend this session to discover how you can simplify your intake document collection process and enhance intake efficiency.