Frequently Asked Questions
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Home Care Software is a cloud-based platform designed to help home care agencies achieve operational efficiency by optimizing patient intake, scheduling, billing, and payroll. Home Care Software should manage patient, employee, clinical, and financial data under ONE platform, and match the workflow of caregivers, schedulers, billers, and payroll processors who access the software, in the office or during a visit.
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Home Health Care is short-term, medical care in the home. Usually, Home Health Care is needed when the patient has a chronic medical condition, or when they need to recover from an injury, illness, or surgery after hospitalization. Home Care is most often long-term, personal care provided in the home. Home Care is often needed when the patient needs help with daily activities to remain safe at home. Skilled Care, though most often associated with Home Health Care, can be classified under Home Care depending on the payer (Medicaid or private insurance).
Agencies who provide one or both services should be discerning when selecting the right Home Care Agency Management Software. The best Home Health Care Software will adapt to multiple services using ONE platform by centralizing the intake process and customizing billing to the agency’s disparate needs.
Learn more about the differences between Home Health and Home Care.
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The labor shortage will be an ongoing and significant challenge. Even with the options to provide telehealth, home care companies will still need more labor. In addition to labor shortage, wage growth and inflation will pose additional challenges for home care agencies. Reimbursement cuts and other regulatory requirements will also put significant pressure on the bottom line for home care agencies.
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All sizes and types of Home Care Agencies which provide home-based services can benefit from integrated Home Care Software that can be tailored to the needs of each individual agency. Keeping track of patient, employee, clinical, and financial data under ONE software can improve agency operations, employee satisfaction, and patient outcomes.
Learn how to leverage Home Care Software to Do More with Less.
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ONE patient profile for all lines of service. ONE Employee profile to meet all your scheduling requirements. All under ONE integrated software, helping your agency achieve operational efficiency.
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CareVoyant offers a wide range of software functionality to manage the entire operations of home healthcare agencies providing Private Duty Nursing, Private Duty Non-Medical Personal Care, Home and Community Based Services (HCBS), Home Health, Pediatric Home Care Software, and Outpatient Therapy Services.
We offer CareVoyant on cloud and mobile devices to ensure all processes, including Intake, Authorization, Scheduling, Clinical Documentation, Medication and Treatment Administration, Electronic Visit Verification (EVV), Billing and Revenue Cycle Management, and integration with Accounting and Payroll, are coordinated.
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The 21st Century CURES Act mandates all states to implement an EVV (Electronic Visit Verification) system by January 1, 2021, for Medicaid-funded Personal Care Services (PCS) and by January 1, 2023, for Home Health Care Services (HHCS) that require an in-home visit by a provider.
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CareVoyant's unified EVV interface framework sends EVV data to any EVV Aggregator designated by the state. The unified interface eliminates manual efforts to send EVV data and reduces claim rejections, leading to improved operational efficiency and bottom line.
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Cloud-based systems store data off-site and are maintained by the software provider, resulting in lower costs for the Home Care Agency. While cloud-based systems require internet access, it also allows agencies and their staff to utilize and enter data off-site.
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Revenue Cycle Management starts at Intake and continues through Authorization, Scheduling, Billing, and Collection. A billing engine that can handle the disparate billing requirements of payers without manual workarounds will significantly improve the efficiency of the billing and collections process. A configurable claims scrubber ensures timely and clean claims submission, leading to timely reimbursement. An integrated authorization management, scheduling, and billing process can help home care agencies eliminate scheduling outside authorization, thus reducing non-billable services.
Integrated Home Care Software that provides features to manage the revenue cycle requirements of Home Care Agencies providing multiple services is a must to improve the operational efficiency your agency’s operations.
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CareVoyant is scalable and customizable, making it an efficient Home Care Management Software for any size business providing home-based services.
CareVoyant provides software for all Home Care agencies, regardless of size. Start-ups, mid-market, and enterprise-level agencies all utilize CareVoyant to improve their operations and revenue stream.
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Call us Monday – Friday, 7:00 AM – 6:00 PM CST, at 1-847-925-9148, or visit the support portal 24/7. You can also email support at support@carevoyant.com
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CareVoyant is ONE software platform for all home-based services, centralizing ONE patient record and ONE employee record for all services. CareVoyant will streamline your agency’s operations with integrated features built specifically for home care businesses – intake, authorizations, scheduling, clinical, billing, payroll, and EVV for all states and aggregators.
CareVoyant offers home care agencies robust reporting and revenue cycle management tools to improve operational efficiency and bottom line. Our implementation and support processes are designed to understand your agency’s needs and specifically configure CareVoyant to meet those needs.
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Read what our customers think about CareVoyant here!
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Schedule a free demo by contacting us here or emailing sales@carevoyant.com. We’re looking forward to speaking with you about the ways CareVoyant can improve your daily operations and bottom line!