ONE Software for all Home-Based Services - Private Duty Nursing, Non-Medical Personal Care, Home and Community Based Services (HCBS), Home Health, Pediatric Home Care

ONE Patient and ONE Employee Record for all services

Single Source of Truth for clinical and financial records

Establish a Single Patient Record for one or multiple lines of service

Consolidate all clinical and financial records under ONE Patient record for all services or multiple admissions

Real-Time and Batch Eligibility Verifications

Configurable validations to proactively catch intake errors

No redundant data entry

Manage Insurance, Medicaid, or Managed Care Service Authorizations and Plan of Care

Service Authorization & Plan of Care are linked to Intake, Scheduling, Clinical, and Billing

Prevent scheduling and billing outside of authorizations

One place to manage all authorizations and Plan of Care

Most advanced scheduling manages schedules by hour, shift, or visit with multiple schedule views

Multiple schedule views improve ease of use for field staff and schedulers

Manage Shift Offers, Split Shift, Shift Differential, and Overtime

Maximize staff utilization with Intelligent Matching by distance, availability, skills, patient preferences, etc.

Configurable validations prevent scheduling errors

Monitor shifts, visits, and exceptions in real-time

Alert office staff to Late Start, GPS Mismatch, Late End, Missed Tasks, etc.

Locate the employee when an employee is late for a shift or visit and proactively notify the patient

View employee documentation during a shift or visit

Access all clinical information at Point of Care

Integrated with Intake, Order Entry, Plan of Care (485), Scheduling & Billing 

Complete SOC/ROC assessments and create Plan of Care (485) and OASIS

Document Medication Administration (eMAR) and Treatment Administration (eTAR)

Document continuous care Using Electronic Care Flow Sheet

Real-Time Alerts for missed Medications, Treatments, Interventions, or Measurements

Real-time availability to changes in Medication, Treatment, and Care Plan at Point of Care

Configurable and intelligent validations to improve quality of care.

EVV integrated with Intake, Scheduling, and Billing

Streamline Personal Care delivery to patients with CV Mobile

Clock-In, Clock-Out and Document services (tasks) provided

Electronic Visit Verification (EVV) using GPS or FVV devices

Standard interface with state EVV Aggregators.

Manage disparate billing requirements for Medicaid, Medicare, Insurance, and Private Pay

Create claims in 1500, UB, or Paper Invoice format and send patient statements

Use configurable Claim Scrubber to send clean claims and improve cash flow

Robust financial reporting and dashboards to analyze financial performance

Integrated with Intake, Authorization, and Scheduling

Option to submit claims directly to payers

ONE Employee Record to optimize payroll for multiple services

Maintain different pay rates by employee, services, payer, and patient

Overtime management, shift differentials and auto calculation of travel miles and time.

Auto calculation of travel miles, travel time, overtime, shift, weekend, and holiday differentials

Interface with payroll services and software – ADP, Paychex, QuickBooks, GP Dynamics, etc.

Interface with Earned Wage Access Providers

HIPAA compliant and secure portal to share scheduling, clinical, and billing information with patients and families.

Improve communication with Patients and Families

Link one or more patients to a portal login

Allow the patient's family to send and receive messages through HIPAA compliant CV Secure Messaging

HIPAA compliant and secure portals to communicate with employees.

Access Schedules, Shift Offers, Available Shifts, and Demographic Information

View Shift Offers and Available Shifts before accepting the Offer or Applying for shifts

Securely communicate with other CareVoyant users or Patients

Use iOS or Android phones

Integrated eFax and Care Coordination solution in CareVoyant

Send eFax directly from the Plan of Care, order entry, and clinical notes

Receive eFax and attach incoming fax documents to patients

Send and receive Direct/CCD Messages to and from other providers (HIE, Hospitals).

A robust library of Clinical, Financial, Scheduling, and Census reports meeting reporting requirements

Assign reports by User or User Role

Schedule reports to run and be delivered to selected users and field staff

Save reports as PDF, CSV, Excel, TIFF, or XML files

Proactively monitor key performance indicators by organizing information charts on one screen

Group and assign charts as dashboards by User or User Role

View key metrics in a timely manner and take corrective action