By Monica Pasupathy

Reduce software training time and accelerate your home care agency's performance. Explore these four proven methods for quicker adoption and better results.

This blog will discuss ways to reduce time spent on training nurses that can significantly reduce costs of onboarding, and can improve productivity across the board.

Introduction

Home Care Agencies can spend $500 - $1000 per employee each year on training. An elevated, industry-wide turnover rate can make training a regular cost, which is difficult for any home care agency to keep up with. The right Home Care Software will have ONE platform from which almost all aspects of business can be performed. If key aspects of running a home care business, including Intake, Authorization, Scheduling, Clinical Documentation, Medication & Treatment Administration, Electronic Visit Verification (EVV), Billing and Revenue Cycle Management are all managed under one platform that is integrated with accounting and payroll, then agencies will find that they are able to significantly reduce the time it takes to onboard new employees.

The right Home Care Software will reduce the amount of time it takes to train both new and current employees by streamlining the everyday processes every home care employee faces. This is achieved through having One Software for All Services, One Patient to Provide a Consolidated View, and One Employee for All Services. These premises will increase Ease of Use. Home Care Agencies should provide regular updates and training sessions to their employees to keep them up to speed quickly and improve productivity across the board.

4 Ways to Reduce Home Care Software Training Time for Your Home Care Agency

ONE Software for ALL Services

Plenty of Home Care agencies offer multiple services. The right software will reduce the administrative burden these agencies face by providing functionalities for all lines of service, including having the correct authorizations and validations for each service line so managers and billers can retrieve all the information they need without having to exit in and out of multiple different screens.

ONE Home Care Software that can seamlessly streamline Private Duty Nursing, Non-Medical Personal Care, Home and Community Based Services (HCBS), Home Health, Pediatric Home Care, and Outpatient Therapy at Home can immensely reduce the time it takes to train the employees of the home care agency.

ONE Patient to Provide a Consolidated View

Home care agencies’ greatest resources are the nurses they hire. The right Home Care Software will flow with a nurse’s care routine, empowering nurses to focus more on the quality of care they provide and less on navigating complicated technology.

The right Home Care Software knows that care begins with the patient. When a nurse clocks in at an appointment, ONE patient profile serves as the point from which all information flows. The nurse should be able to access all information, from patient profile to clinical documentation provided by an integrated care continuum, on one screen. Home Care Software that emulates the nurse’s medical training will allow nurses to more readily understand the software they use, thus reducing training time.

ONE Employee for ALL Services

The right Home Care Software will also have a consolidated view of all schedules for ONE employee. Instead of referencing multiple screens to ensure that an employee isn’t either double-scheduled or running into overtime. Home Care Software should incorporate all aspects of schedule management on one screen. This will not only help experienced schedulers detect overtime and reduce schedule conflicts but will also reduce onboarding time for new schedulers.

When tidy schedules are created for caregivers, payroll processors can more efficiently produce accurate and timely payroll. The right Home Care Software will help reduce the chronic burden placed on schedulers and payroll processors and will in turn reduce training time for back-office staff by taking multiple steps out of everyday processes.

Regular Training Sessions

Software is never static, and the right Home Care Software will have updates that repair bugs, enhance old features, and add new features based on feedback from Home Care employees. While the right Home Care Software will consistently change to meet the needs of Home Care agency staff and caregivers, Home Care agencies can help keep old and new staff on top of updates by choosing a software that provides regular training sessions.

Whether through Videos, Webinars, Newsletters, or Handbooks, home care agencies should provide training tools for their staff. The ability to access training materials will help agencies reduce overall employee training costs.

Conclusion

Using ONE Home Care Software for all lines of service will significantly reduce the time it takes to onboard new employees and train current employees, from back-office staff to caregivers. Without the obstacle of having to learn different tasks on multiple platforms, Home Care employees spend more time providing quality care. A caregiver that uses a platform that flows with their medical training will provide a higher quality of care. A scheduler that can manage all aspects of scheduling from one screen can reduce errors, which makes the jobs of billers and payroll processors easier down the line. Finally, home care agencies should provide supplemental training throughout, to keep current and new employees up to date on necessary changes made to the application itself. Ultimately, reducing time spent training employees can significantly reduce costs of onboarding, and can improve productivity across the board.

About CareVoyant:

CareVoyant is a leading provider of cloud-based integrated enterprise-scale home health care software that can support all home-based services under ONE Software, ONE Patient, and ONE Employee, making it a Single System of Record. We support all home based services, including Home Care, Private Duty Nursing, Private Duty Non-Medical, Home and Community Based Services (HCBS), Home Health, Pediatric Home Care, and Outpatient Therapy at Home.

CareVoyant functions – Intake, Authorization Management, Scheduling, Clinical with Mobile options, eMAR/eTAR, Electronic Visit Verification (EVV), Billing/AR, Secure Messaging, Notification, Reporting, and Dashboards – streamline workflow, meet regulatory requirements, improve quality of care, optimize reimbursement, improve operational efficiency and agency bottom line.

For more information, please visit CareVoyant.com or call us at 1-888-463-6797.