The digital age has come to Coastal Home Care! By June 20th, CHC clinical staff will supervise care by documenting electronically. All nurses will carry Windows Surface tablets rather than paper forms as they do admissions, assessments, supervisory visits, and care plans.
Pictured in the photo at left are Savannah Branch Manager Robert Etheridge taking instruction from AR Director Kasey Duggar as she indicates some of the highlights of the new tablet and program features.
The nursing staff is enthusiastic about the change, although they agree there is much to learn in using the new system. Last week, the Coastal Home Care nursing staff participated in a two-day training in Savannah led by CareVoyant Project Manager Kira Henning of Phoenix, Arizona. “This was one of the best, if not the best, groups I have ever trained! I am amazed at the progress made by Coastal Home Care in developing customized forms and their enthusiasm to embrace new technology,” said Henning of the nurses and development staff.
IT Director Mike James and Accounts Receivable Director, Kasey Duggar, headed the development team in creating clinical module forms and assessments that the nurses will use to document client needs and progress. “After five months of intensive development, we are super excited to be rolling out the program,” said James. “Our nurses have been awesome, and we expect a successful go-live with the new program on June 20th. We also anticipate a major reduction in paper use as well as enhanced capabilities to provide excellent care to our clients.”
Implementing Clinical Module at Coastal Home Care
Coastal Home Care purchased CareVoyant software in 2006 for its home care and assisted living programs that operate under its sister company Altrus. CareVoyant software enables Coastal Home Care and Altrus to track service delivery and client and caregiver information, pay staff for services rendered, and bill for those services very efficiently. The new clinical module was in development for more than two years, and Coastal Home Care is one of the first companies to put it to use. Leadership at Coastal Home Care as well as at CareVoyant is excited about being able to capture and trend clinical data, which enables care groups to communicate more quickly and effectively, thus improving client outcomes and reducing costs.
Pictures below: CareVoyant Project Manager Kira Henning (standing) instructs nursing and management staff in the new clinical module – L-R IT Director Mike James, Deputy Director Debra Copeland, Clinical Supervisor Judith Lloyd, Clinical Supervisor Beverly Vasta. Facing away L-R Clinical Supervisor Cindy Lewis and LPN Supervisor Cheryl Norton.
About Coastal Home Care
Coastal Home Care offers a full range of support services from simple companionship to skilled nursing and serves all Medicaid waiver programs, veteran's programs, works with private insurance companies, and serves the widest range of private pay services in the area for the most reasonable price. We assist individuals with physical and developmental disabilities as well as the elderly and anyone needing assistance with the activities of daily living. We serve in homes, hospitals, assisted living centers, and other residential living arrangements, and our services have been proven to reduce falls, increase medication compliance, and reduce hospital admission and readmission. CHC also offers Care Management services, Medication Set-Up, Live-In Caregivers, and Care Assessment Services.
ABOUT CAREVOYANT
CareVoyant is a leading provider of cloud-based integrated enterprise-scale home health care software that can support all home-based services under ONE Software, ONE Patient, and ONE Employee, making it a Single System of Record. We support all home based services, including Home Care, Private Duty Nursing, Private Duty Non-Medical, Home and Community Based Services (HCBS), Home Health, Pediatric Home Care, and Outpatient Therapy at Home.
CareVoyant functions – Intake, Authorization Management, Scheduling, Clinical with Mobile options, eMAR/eTAR, Electronic Visit Verification (EVV), Billing/AR, Secure Messaging, Notification, Reporting, and Dashboards – streamline workflow, meet regulatory requirements, improve quality of care, optimize reimbursement, improve operational efficiency and agency bottom line.
For more information, please visit CareVoyant.com or call us at 1-888-463-6797.