Learn how eFax integration in Home Care Software boosts care quality by ensuring secure, fast, and paperless document exchange between care teams.
Overview
Most home health care agencies are well-equipped to deal with the daily challenges of operating in the medical field. Regulations, care coordination, scheduling, patient and employee requirements, and a swarm of other things complicate everyday tasks. But, for most home health care administrators, the most frustrating yet vital part in managing all these moving targets is the time it takes to complete, send, and receive proper documentation.
On the communication and care coordination front, home care employees can save time by using Home Care Software with an integrated eFax solution. Integrated eFax allows employees to send and receive the Plan of Care, Physician Orders, and Clinical Notes directly from the software itself. Administrators can track outgoing faxes and attach incoming faxes directly to the patient’s notes.
Having integrated eFax can significantly improve the efficiency of care coordination and ensure compliance with physician orders. Integrated eFax makes home health care agencies nimbler when changes in care occur, improving the care quality home health care agencies provide.
Plan of Care
Having an easily accessible, on-hand care plan is essential to compliance with physician orders so home care agencies can provide the most up-to-date care for the patient. A Home Care Software with integrated eFax should allow staff to:
Send an eFax directly to Physician for signature from the Plan of Care screen.
Send an eFax directly from the 485 and Plan of Care Manager screen.
Preview their fax before sending.
View and attach an incoming signed Plan of Care to the patient.
Physician Orders
When patients visit their primary care providers or visit the hospital, there is often a change in the patient’s medications and care plan. Home care agencies sometimes need to adjust the care plan as well. These changes will have to be sent to physicians for signature. Home Care Software should allow smooth care coordination by allowing staff to:
Send medication and change orders to physicians directly from the Order Entry screen.
Select orders for one or more patients to fax.
Group orders by physicians for an organized workflow.
Customize the eFax cover sheet to match up-to-date information.
Preview their fax before sending.
View and attach incoming signed orders to the patient.
Clinical Notes
Clinical notes are the beating heart of quality care. Home care agencies should be able to share clinical notes with the relevant internal staff, as well as share notes with the patient’s physicians, clinicians, other caretakers, and payers. A Home Care Software with integrated eFax should allow staff to:
Compile and eFax clinical notes directly from the Clinical Notes screen to physicians and payers.
Fax one or more clinical notes for one or more patients.
Preview an eFax before sending.
Receive a fax and attach incoming fax documents directly to the patient’s notes.
eFax Manager
For ease of use, the right Home Care Software will allow home health care staff to:
Receive faxes through the Inbound Manager and upload to directly to the patient’s profile.
View and process inbound documents.
View, split, and regroup inbound faxes by order, Plan of Care, and patient.
Attach grouped documents from an inbound fax to order, plan of care, or patient.
Monitor an eFax’s status after sending.
View the status of the eFax anytime.
Conclusion
Integrated eFax allows home care agencies to send and receive the plan of care, physician orders, and clinical notes directly from the software itself. Administrators can track outgoing faxes and attach incoming faxes directly to the patient’s notes.
Investing in Home Care Software with an integrated eFax solution is often overlooked when making software decisions. However, integrated eFax smooths out the care coordination process, improves compliance with physician’s orders, and allows agencies to keep up to date with changes to a patient’s care plan. Not only that, but home health care staff can also save time, improving the agency’s operational efficiency, bottom line, and overall care quality.
FAQs
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Integrated eFax is a feature in home care software that allows agencies to send and receive faxes, such as plans of care, physician orders, and clinical notes, directly within the software, ensuring seamless documentation and communication.
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Integrated eFax simplifies care coordination by enabling staff to send updated care plans and physician orders instantly. It also helps track incoming and outgoing faxes, ensuring compliance and timely communication.
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Home care agencies can manage various critical documents, including plans of care, physician orders, medication change orders, and clinical notes, through integrated eFax.
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By allowing agencies to send and receive signed documents directly, integrated eFax ensures that all physician orders and care plans are compliant with regulations and easily accessible.
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Yes, integrated eFax significantly reduces the time required to manage documentation by streamlining the process of sending, receiving, and attaching documents directly within the software.
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Previewing a fax ensures accuracy in the content and layout, minimizing errors and maintaining professional communication with physicians and other stakeholders.
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Integrated eFax allows for real-time updates to care plans and clinical notes, enabling agencies to provide up-to-date, quality care to patients and adapt quickly to changes.
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Essential features include the ability to send and receive faxes directly, attach documents to patient profiles, monitor fax statuses, and customize cover sheets for professional communication.
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Clinical notes document patient care and are crucial for sharing information among caregivers, physicians, and payers. Integrated eFax simplifies sending and attaching these notes within patient profiles.
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Yes, home care software with integrated eFax ensures HIPAA compliance, safeguarding sensitive patient information during electronic faxing.
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An eFax manager is a tool within home care software that allows staff to view, process, and organize inbound and outbound faxes, making document management more efficient.
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By improving operational efficiency, reducing time spent on documentation, and enhancing care quality, integrated eFax can contribute to better patient outcomes and cost savings for agencies.
About CareVoyant
CareVoyant is a leading provider of cloud-based integrated enterprise-scale home health care software that can support all home-based services under ONE Software, ONE Patient, and ONE Employee, making it a Single System of Record. We support all home based services, including Home Care, Private Duty Nursing, Private Duty Non-Medical, Home and Community Based Services (HCBS), Home Health, Pediatric Home Care, and Outpatient Therapy at Home.
CareVoyant functions – Intake, Authorization Management, Scheduling, Clinical with Mobile options, eMAR/eTAR, Electronic Visit Verification (EVV), Billing/AR, Secure Messaging, Notification, Reporting, and Dashboards – streamline workflow, meet regulatory requirements, improve quality of care, optimize reimbursement, improve operational efficiency and agency bottom line.
For more information, please visit CareVoyant.com or call us at 1-888-463-6797.
Request for Information
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