Benefits of Documenting Care at Patients Home for Home Health Care Agencies

The Home Health Care Wire 

Your source for CareVoyant and industry news. August 10, 2023

Benefits of Documenting Care at Patients' Home for Home Health Care Agencies

Home Health Care Agencies should provide easy-to-use and intuitive tools to clinicians and caregivers to enable them to complete the documentation at the point of care. Effective clinical documentation improves the agency's operational efficiency while enhancing the quality of care, patient safety, patient satisfaction, and employee satisfaction.

Key Performance Indicators for Home Care – Scheduling and Employee Utilization

Scheduling and Employee Productivity KPIs provide information on patient hours, visits, charges, payroll costs, and averages by visit, patient, and employee. Analyzing this information over a period will help home care agencies measure the efficiency of the scheduling operations, identify areas for improvement, and improve scheduling efficiency and employee utilization.

Key Performance Indicators (KPIs) can provide insight into operations and setting appropriate business goals for home healthcare agencies. Selecting the correct set of KPIs for Census and Financial operational areas will help home care agencies to measure the current performance, set goals going forward, and measure the progress towards meeting those goals. Right Home Health Care Software platform and technology will help agencies capture accurate data and report to implement the KPIs.


Home Healthcare Industry News

Top recent TPE results for home health and hospice

Medicare administrative contractor CGS has posted top denial reasons for Targeted Probe and Educate reviews from September 2022 through March 2023.

“Skilled nursing not medically necessary” accounted for more than 25% of all denied home health claims. For hospices, the top denial reasons was “terminal prognosis not supported,” accounting for nearly half of all hospice denials.

CMS Allows States To Extend PHE-Era Flexibilities For HCBS

The U.S. Centers for Medicare & Medicaid Services (CMS) has extended a COVID-19 pandemic-era waiver that will allow home- and community-based service (HCBS) providers to take advantage of flexibilities in their state programs.


Upcoming Events

Best Practices for Creating a Plan of Care/485 in CareVoyant Web

Rolling Meadows, IL, August 22

Arizona In Home Care Association Annual Conference

Chaparral Conference Center at Embassy Suites - Hilton Scottsdale Resort - August 25

Texas Association for Home Care & Hospice Annual Conference

Grand Hyatt Riverwalk Hotel in San Antonio, TX, August 30 - 31


ABOUT CAREVOYANT

CareVoyant is a leading provider of cloud-based integrated enterprise-scale home health care software that can support all home-based services under ONE Software, ONE Patient, and ONE Employee, making it a Single System of Record. We support all home based services, including Home Care, Private Duty Nursing, Private Duty Non-Medical, Home and Community Based Services (HCBS), Home Health, Pediatric Home Care, and Outpatient Therapy at Home.

CareVoyant functions – Intake, Authorization Management, Scheduling, Clinical with Mobile options, eMAR/eTAR, Electronic Visit Verification (EVV), Billing/AR, Secure Messaging, Notification, Reporting, and Dashboards – streamline workflow, meet regulatory requirements, improve quality of care, optimize reimbursement, improve operational efficiency and agency bottom line.

For more information, please visit CareVoyant.com or call us at 1-888-463-6797.

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