Consumer Directed Healthcare - Navigating the Challenges

Your source for CareVoyant and industry news.
March 8, 2021

Consumer Directed Services (CDS) are home healthcare services offered by Medicaid or Medicaid waiver programs where the consumer (Patient) can hire the caregiver and coordinate the services authorized. 

Medicaid or Medicaid Waiver programs authorize Consumer Directed Services with limits on the number of hours of services provided per day or per month. These limits add another layer of challenge to the agencies. They have to limit the services provided under authorized hours even though they do not have complete control over the hiring of caregivers and managing their services.

When services go over authorized hours, the agencies face the uncomfortable task of telling the caregivers that they may not get paid for the services provided over authorized hours.

An effective software platform should have the functions and features to help agencies manage the challenges posed by Consumer Directed Services. 

There are millions of people who serve as caregivers. Whether they work for a private duty nursing services provider, work for a home care agency, or work independently taking care of a family or friend who might need extra assistance, this article penned by Stacey Bruss, RN, highlights the traits necessary to get the job done.

With falling reimbursement rates, the rollout of PDGM, and increased compliance, Home Care Agencies are under pressure to do more with less. Improving the health of the revenue cycle is a complex process that needs caregivers and financial administrator to work in synchrony to achieve optimal results. An integrated platform that covers all processes including intake, authorization management, scheduling, billing, and collections, and provides features to manage the revenue cycle requirements of these processes is a must for ensuring optimal reimbursements.

CareVoyant is a leader in for Home Health Care on G2 CareVoyant is a leader in for Medical Billing on G2 Users love CareVoyant on G2


Home Healthcare Industry News

Managing Medications at a Distance

A survey of tech options to help seniors stay on top of their meds post-pandemic

The market for medication management technology solutions has never been greater. The COVID-19 pandemic turned lives upside down, and the social distancing guidelines in place have exacerbated the difficulty of the task for many. Meanwhile, technology is rapidly developing through the use of data analytics, machine learning and artificial intelligence, and the potential applications of those advancements for improving medication adherence and tracking are nothing short of exciting.

In Texas Storms, Caregivers Stayed With Clients for Days

How does a caregiver end up unexpectedly working three eight-hour shifts in a row? Ask Texas—and its disastrous snowstorm last week.

While homecare and other businesses knew bad weather was on the way, no one predicted the state would be hit with record snowfall on Feb.14, 2021, resulting in extensive power and water outages that in some areas continued for more than a week.

HHS Announces Additional Biden-Harris Appointees

The U.S. Department of Health and Human Services (HHS) has announced additional Biden-Harris Administration appointments, building on an experienced team committed to President Biden’s mission to end the COVID-19 pandemic, expand affordable health care, and advance equity.

“President Biden’s team at HHS is growing quickly and continues to work tirelessly to end the COVID pandemic and address our many health challenges,” said HHS Chief of Staff Sean McCluskie. “Our appointees will work hand-in-hand with our dedicated team of career officials throughout HHS to protect and expand quality, affordable care to all Americans.”

Home Health M&A Experts Seeing Fewer ‘Fire Sales’ Tied to PDGM, COVID-19

The historic wave of consolidation that home health M&A experts predicted ahead of the Patient-Driven Grouping Model (PDGM) hasn’t fully panned out, largely due to the COVID-19 emergency and the billions in federal relief dollars that have come with it.

Payers Increasingly Turning to Home-Based Care to Shoulder COVID-19 Costs

Back in 2018, it felt like the health care sector was on the verge of a massive shift, driven by a desire from payers to better manage their members’ total cost of care with enhanced in-home capabilities.


 
Read CareVoyant reviews on G2
 

About CareVoyant

CareVoyant is a leading provider of cloud-based integrated enterprise-scale home health care software that can support all home-based services under ONE Software, ONE Patient, and ONE Employee, making it a Single System of Record.  We support all home care lines of service, including Home CarePrivate Duty NursingPrivate Duty Non-MedicalHome and Community Based Services (HCBS)Home HealthPediatric Home Care, and Outpatient Therapy.

CareVoyant functions – Intake, Scheduling, Clinical with Mobile options, electronic visit verification, eMAR/eTAR, Financial, Secure Messaging, Notification, Reporting, and Dashboards – streamline workflow, meet regulatory requirements, improve quality of care, optimize reimbursement, and bring operational efficiency.

For more information, please visit CareVoyant.com or call us at 1-888-463-6797.


Request for Information

To get additional information on CareVoyant Software or to schedule a meeting.

CONTACT US