KPIs for Home Care: SMART Success Strategies

The Home Health Care Wire 

Your source for CareVoyant and industry news. NOVEMber 14, 2024

Key Performance Indicators for Home Care Agencies

Declining reimbursement, labor shortage, increased labor costs, and regulations will significantly pressure home care agencies' operations and bottom line.

Key Performance Indicators (KPIs) can play a crucial role in helping home care agencies to meet these challenges, continue to grow, and improve the bottom line. KPIs can help agencies measure current performance, identify areas for improvement, set operational goals, and ensure the goals are met. Understanding KPIs and selecting appropriate ones for the organization will help agencies improve operational efficiency and meet their growth goals.

The COVID-19 pandemic has accelerated the trend of patients preferring professional care at home instead of a Skilled Nursing Facility or Hospital. Many families and elderly patients are now increasingly considering Hospital-at-home and SNF-at-home models. Private Duty Nursing Home Care agencies are uniquely positioned to take advantage of this trend and grow. Private Duty Nursing Agencies can partner with Hospital Systems or Accountable Care Organizations (ACO) to provide skilled care at home.

Leveraging technology and the right software platform will help Private Duty Nursing Home Care Agencies to implement strategies to effectively manage Electronic Medication and Treatment Administration and ensure patient safety.

Home care employees spend a lot of time on manual preparations to provide the correct documentation for surveyors. An Integrated Home Care Management Software can automate this process, saving employees hours of manual effort and making survey preparation easy every time. The right Home Care Management Software understands that survey preparedness begins at intake and authorization, then continues through scheduling and clinical documentation to culminate in a clean report that home care administrators can print and send on survey day.


Home Healthcare Industry News

DOJ sues to block Amedisys acquisition

The DOJ, along with state attorneys general from Illinois, New Jersey and New York, filed the suit in a Maryland federal court.

2025 Home Health Prospective Payment System Final Rule

On November 1, 2024, the Centers for Medicare & Medicaid Services (CMS) issued the Calendar Year (CY) 2025 Home Health Prospective Payment System (HH PPS) final rule, which updates Medicare payment policies and rates for Home Health Agencies (HHAs).

Changes to home health care in New York move forward

Gov. Kathy Hochul announced Tuesday that 24 home care providers have joined a statewide network being built by New York’s Health Department as it revamps it’s Consumer Directed Personal Assistance Program (CDPAP).


ABOUT CAREVOYANT

CareVoyant is a leading provider of cloud-based integrated enterprise-scale home health care software that can support all home-based services under ONE Software, ONE Patient, and ONE Employee, making it a Single System of Record. We support all home based services, including Home Care, Private Duty Nursing, Private Duty Non-Medical, Home and Community Based Services (HCBS), Home Health, Pediatric Home Care, and Outpatient Therapy at Home.

CareVoyant functions – Intake, Authorization Management, Scheduling, Clinical with Mobile options, eMAR/eTAR, Electronic Visit Verification (EVV), Billing/AR, Secure Messaging, Notification, Reporting, and Dashboards – streamline workflow, meet regulatory requirements, improve quality of care, optimize reimbursement, improve operational efficiency and agency bottom line.

For more information, please visit CareVoyant.com or call us at 1-888-463-6797.

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