Automation vs. AI: What Works Best for Home Care

The Home Health Care Wire 

Your source for CareVoyant and industry news. June 13, 2024

Automation and Artificial Intelligence for Home Health Care Agencies

Even though increasing demand for Home Care Services will provide many growth opportunities, home healthcare providers will continue facing significant headwinds. The labor shortage will be an ongoing and vital challenge. In addition to labor shortage, wage growth and inflation will pose additional challenges for home care agencies. Reimbursement cuts and other regulatory requirements will also put significant pressure on the bottom line for home care agencies.

Home healthcare agencies should leverage technology and Home Healthcare Software to overcome their challenges. Automation and Artificial Intelligence will empower home health care agencies to do more with less, improve operational efficiency and bottom line, and grow.

Measuring patient and family satisfaction on an agency level helps home care agencies identify key areas for improvement. Agencies can then adjust policies and procedures to ensure that patients are well cared for, and their families are always informed.

This guide will discuss what criteria make up patient and family satisfaction, then recommend 4 strategies to both measure and grow patient and family satisfaction.

Connecting the care team under ONE Home Care Software will lead to improved patient satisfaction, more productive employees, enhanced compliance with regulatory requirements, and more successful patient outcomes. An integrated Home Care Software that enables enhanced care team communication doesn’t just view messaging and eFax as the only communication tools Home Health Care Agencies use; it also considers access to patient information and streamlining workflow tasks as part of the care team’s communication tools.


Home Healthcare Industry News

Departure of NAHC’s Dombi to leave hole in home care

For all practical purposes, the departure of the National Association for Home Care & Hospice’s longtime president marks the end of an era.

Data Shows Historic Gains in Health Care Coverage in Minority Communities

The U.S. Department of Health and Human Services (HHS) issued five new reports today showing historic gains in health care coverage and highlighting increases in coverage among minority communities since the implementation of the Affordable Care Act’s (ACA) coverage provisions.

Depression, memory decline trigger each other in older adults, study finds

Depressive symptoms are linked to later memory decline in older people. The opposite is also true: Poorer memory is associated with an increase in depressive symptoms later on, according to a study published Tuesday in JAMA Network Open.


ABOUT CAREVOYANT

CareVoyant is a leading provider of cloud-based integrated enterprise-scale home health care software that can support all home-based services under ONE Software, ONE Patient, and ONE Employee, making it a Single System of Record. We support all home based services, including Home Care, Private Duty Nursing, Private Duty Non-Medical, Home and Community Based Services (HCBS), Home Health, Pediatric Home Care, and Outpatient Therapy at Home.

CareVoyant functions – Intake, Authorization Management, Scheduling, Clinical with Mobile options, eMAR/eTAR, Electronic Visit Verification (EVV), Billing/AR, Secure Messaging, Notification, Reporting, and Dashboards – streamline workflow, meet regulatory requirements, improve quality of care, optimize reimbursement, improve operational efficiency and agency bottom line.

For more information, please visit CareVoyant.com or call us at 1-888-463-6797.

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