Critical KPIs to Optimize Employee Utilization

The Home Health Care Wire 

Your source for CareVoyant and industry news. NOVEMber 26, 2024

Key Performance Indicators for Home Care – Scheduling and Employee Utilization

Scheduling and Employee Productivity KPIs provide information on patient hours, visits, charges, payroll costs, and averages by visit, patient, and employee.

Analyzing this information over a period will help home care agencies measure the efficiency of the scheduling operations, identify areas for improvement, and improve scheduling efficiency and employee utilization.

KPIs are quantifiable measures that provide home health care agencies the ability to measure the current state of their performance, set meaningful goals and milestones to measure progress, and provide insights to employees across the organization to help them make better decisions.

These metrics provide information on the number of active patients, admissions, discharges, and the average length of stay for the agencies. Financial KPIs will provide information on revenue, Days of Sales Outstanding (DSO), gross margin, late claims, etc. Investing in the right home health care software is critical to home care agencies' efforts to improve their census and financial efficacy.

Declining reimbursement, labor shortage, increased labor costs, and regulations will significantly pressure home care agencies' operations and bottom line.

Key Performance Indicators (KPIs) can play a crucial role in helping home care agencies to meet these challenges, continue to grow, and improve the bottom line. KPIs can help agencies measure current performance, identify areas for improvement, set operational goals, and ensure the goals are met. Understanding KPIs and selecting appropriate ones for the organization will help agencies improve operational efficiency and meet their growth goals.


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ABOUT CAREVOYANT

CareVoyant is a leading provider of cloud-based integrated enterprise-scale home health care software that can support all home-based services under ONE Software, ONE Patient, and ONE Employee, making it a Single System of Record. We support all home based services, including Home Care, Private Duty Nursing, Private Duty Non-Medical, Home and Community Based Services (HCBS), Home Health, Pediatric Home Care, and Outpatient Therapy at Home.

CareVoyant functions – Intake, Authorization Management, Scheduling, Clinical with Mobile options, eMAR/eTAR, Electronic Visit Verification (EVV), Billing/AR, Secure Messaging, Notification, Reporting, and Dashboards – streamline workflow, meet regulatory requirements, improve quality of care, optimize reimbursement, improve operational efficiency and agency bottom line.

For more information, please visit CareVoyant.com or call us at 1-888-463-6797.

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