The Home Health Care Wire
Your source for CareVoyant and industry news. December 5, 2024
Key Performance Indicators for Home Care – Clinical and Quality of Care
Clinical KPIs provide information on average length of service, missed or late visits, client turnover, number of incidents or complaints, etc. Analyzing this information will help home care agencies measure care quality and patient satisfaction to identify areas for improvement.
Home care agencies should ensure that captured data is accurate and timely. Agencies should invest in home care software that ensures the collection and reporting of necessary data to implement Clinical and Quality of Care KPIs.
Scheduling and Employee Productivity KPIs provide information on patient hours, visits, charges, payroll costs, and averages by visit, patient, and employee.
Analyzing this information over a period will help home care agencies measure the efficiency of the scheduling operations, identify areas for improvement, and improve scheduling efficiency and employee utilization.
KPIs are quantifiable measures that provide home health care agencies the ability to measure the current state of their performance, set meaningful goals and milestones to measure progress, and provide insights to employees across the organization to help them make better decisions.
These metrics provide information on the number of active patients, admissions, discharges, and the average length of stay for the agencies. Financial KPIs will provide information on revenue, Days of Sales Outstanding (DSO), gross margin, late claims, etc. Investing in the right home health care software is critical to home care agencies' efforts to improve their census and financial efficacy.
Home Healthcare Industry News
CMS proposes Medicare coverage of weight-loss drugs, MA reforms
In proposing to reinterpret the statute, the agency is acknowledging the new thinking among medical professionals that obesity is a chronic disease.
Unchecked: Lax home health aide laws put Florida’s sick and elderly at risk
Florida does not license independent home health aides or require background checks to protect families from bad behavior.
Caregivers: Empower older adults to take charge of their health
Because of the long-standing connection caregivers often have with their patients, they can help create better health outcomes in the long run.
ABOUT CAREVOYANT
CareVoyant is a leading provider of cloud-based integrated enterprise-scale home health care software that can support all home-based services under ONE Software, ONE Patient, and ONE Employee, making it a Single System of Record. We support all home based services, including Home Care, Private Duty Nursing, Private Duty Non-Medical, Home and Community Based Services (HCBS), Home Health, Pediatric Home Care, and Outpatient Therapy at Home.
CareVoyant functions – Intake, Authorization Management, Scheduling, Clinical with Mobile options, eMAR/eTAR, Electronic Visit Verification (EVV), Billing/AR, Secure Messaging, Notification, Reporting, and Dashboards – streamline workflow, meet regulatory requirements, improve quality of care, optimize reimbursement, improve operational efficiency and agency bottom line.
For more information, please visit CareVoyant.com or call us at 1-888-463-6797.